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Payment Protection on CC

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  • 17-05-2018 10:46am
    #1
    MargeS
    Registered Users Posts: 1,002 ✭✭✭


    I just noticed that I have payment protection (PP) transactions on my CC.
    I cancelled PP with CPP years ago and I have no recollection of signing up to new PP. Is this by default with BoI Mastercard?


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    MargeS wrote: »
    I just noticed that I have payment protection (PP) transactions on my CC.
    I cancelled PP with CPP years ago and I have no recollection of signing up to new PP. Is this by default with BoI Mastercard?


    Hi MargeS,

    Thanks for contacting us on Boards.

    PPI is no longer offered to new customers however if you applied for it when it was an offer then it would still be on your card and charged the relevant fee unless you asked for this to be cancelled.
    As you mention that you had requested this to be cancelled previously, we would advise you to get in touch with our Credit Cards team on 0818251251. Alternatively, you can send a message through the Service Desk and the Ask a Question when logged into 365 Online, an advisor will take a look into this for you. 

    Thanks,
    Sarah


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