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Unsolicited Goods?

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  • 18-05-2018 6:00pm
    #1
    lemmno
    Registered Users Posts: 419 ✭✭


    I’ll keep this short.

    I ordered a bag. I received two, same bag, one arrived and the other arrived two days later. I’ve only been charged once.

    I emailed the company to tell them (I have too much of a conscience to keep the extra one, it was pretty expensive). They replied telling me they’d send me a label to return it.

    I’m moving house at the moment and I work full time so getting to a post office is an inconvenience. Can I force them to send a courier to me instead? It’s their mistake, not mine.


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    #2
    elperello
    Registered Users Posts: 15,114 ✭✭✭✭elperello


    You can request them, explaining your problem getting to a PO.
    They can then decide to use a courier or wait until you can get to PO.


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    #3
    lemmno
    Registered Users Posts: 419 ✭✭lemmno


    I'll certainly request it alright but I'll be pretty annoyed if they tell me to take it to a post office when it's their issue to sort and not mine


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    #4
    Pkiernan
    Registered Users Posts: 4,310 ✭✭✭Pkiernan


    lemmno wrote: »
    I'll certainly request it alright but I'll be pretty annoyed if they tell me to take it to a post office when it's their issue to sort and not mine

    Then don't take it to the post office. Simple really.


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    #5
    Spocker
    Moderators Posts: 6,862 ✭✭✭Spocker


    Was it delivered by courier or in the Post?


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    #6
    CeilingFly
    Closed Accounts Posts: 3,378 ✭✭✭CeilingFly


    Postman / woman that delivers to you will take it off you once the prepaid label is attached.


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    #7
    lemmno
    Registered Users Posts: 419 ✭✭lemmno


    Even postmen who are on foot/bike?


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    #8
    lemmno
    Registered Users Posts: 419 ✭✭lemmno


    Spocker wrote: »
    Was it delivered by courier or in the Post?


    An post with signed delivery


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