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Fibre Question

  • 21-05-2018 1:37pm
    #1
    joe123
    Registered Users, Registered Users 2 Posts: 6,524 ✭✭✭


    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ


Comments

  • #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ
    Hi joe123, 

    Thanks for getting in touch with us here. 

    I'm afraid I am unable to view the links you have sent on. Feel free to PM me your full address and Eircode and I'll have a look into this for you. 

    Thanks

    Tracey 


  • #3
    joe123
    Registered Users, Registered Users 2 Posts: 6,524 ✭✭✭joe123


    eir: Tracey wrote: »
    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ
    Hi joe123, 

    Thanks for getting in touch with us here. 

    I'm afraid I am unable to view the links you have sent on. Feel free to PM me your full address and Eircode and I'll have a look into this for you. 

    Thanks

    Tracey 
    Thanks Tracey, PM sent. 


  • #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    joe123 wrote: »
    eir: Tracey wrote: »
    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ
    Hi joe123, 

    Thanks for getting in touch with us here. 

    I'm afraid I am unable to view the links you have sent on. Feel free to PM me your full address and Eircode and I'll have a look into this for you. 

    Thanks

    Tracey 
    Thanks Tracey, PM sent. 
    Thanks. 

    I've responded to your PM there now. 

    Thanks 

    Tracey 


  • #5
    seanbrady49
    Registered Users Posts: 59 ✭✭seanbrady49


    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ
    with you on this joe, worst thing is that cabient has been due an upgrade for over 3 years!!! and im only .2 km away from it, every time ive asked i get fobbed off by Eir, its pretty much false advertising.


  • #6
    eir: Linzi
    Closed Accounts Posts: 527 ✭✭✭eir: Linzi


    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ

    seanbrady49 wrote: »
    joe123 wrote: »
    Hey all,

    Can someone explain that Fibre Rollout Map to me? Im living in Headford Galway, the area is all shaded green, there are three cabinets, but the nearest one is blue.

    It tells me I can only get speeds up to 15mb which is definitely not Fibre (or is it in the eyes of Eircom?)

    Ive attached a few screenshots below too which explains the three cabinets. 

    Im a little confused on the various types of Fibre I can get (or not at this point) but currently what Im getting is terrible. 10mb dl, 0.2 upload and online gaming is terrible during peak hours or if anyone else is using the net at the same time.

    As the crow flies, Im 0.1km from the blue cabinet and 0.5km from the other two. Online support for eir is terrible. If anyone could shed light on my chances of getting Fibre from the "soon to be activated" one that would be great.

    Is there a waiting list I can be put on so im part of the group that gets activated?

    https://imgur.com/1H5a2tJ
    https://imgur.com/vDbKK5S
    https://imgur.com/b8LEuEZ
    with you on this joe, worst thing is that cabient has been due an upgrade for over 3 years!!! and im only .2 km away from it, every time ive asked i get fobbed off by Eir, its pretty much false advertising.
    Hello

    If you email this address FibrePower@openeir.ie along with your eircode and details they should be able to tell you if you can get fibre in your area.

    Many thanks

    ~Linzi


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