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AKG Y50BT Warranty

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  • 22-05-2018 10:35am
    #1
    JimmyL
    Registered Users Posts: 185 ✭✭


    Hi,

    I brought a pair of AKG Y50BT last November and the left ear piece has now come off - it's just hanging on by the wires.

    Is this covered by the warranty?

    Regards,

    Jimmy.


Comments

  • Options
    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,279 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    I brought a pair of AKG Y50BT last November and the left ear piece has now come off - it's just hanging on by the wires.

    Is this covered by the warranty?

    Regards,

    Jimmy.
    Hi JimmyL,

    The AKGs are covered by a 2 year warranty. If you could post them back to us at:

    Richer Sounds
    7 Smithfield Square North
    Belfast
    BT1 1FN

    we can inspect and see if we can get them repaired for you.

    Please make sure to include your name, address and contact number in the package.

    Kind regards

    David


  • Options
    #3
    JimmyL
    Registered Users Posts: 185 ✭✭JimmyL


    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.


  • Options
    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,279 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.
    Happy Days Jimmy!

    I'll pass you thanks onto Stephen.


  • Options
    #5
    Richersounds.ie: Kenny
    Company Representative Posts: 17,279 ✭✭✭✭Richersounds.ie: Kenny


    JimmyL wrote: »
    Hi,

    Just got the replacement headphones today and they are working perfectly. Thank you.

    Excellent service as always. Please forward my thanks to Steve.

    Regards,

    Jimmy.
    Hi Jimmy,

    Thank you very much for your post! I'll make sure Stephen gets your message.

    Enjoy the new headphones!

    Kind regards

    David


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