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  • 26-05-2018 11:53am
    #1
    Silane
    Registered Users Posts: 176 ✭✭


    Hi, how long does it typically take to hear back when opening an account online?I applied a week ago and submitted by documents, but have not heard anything back.


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    #2
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Silane wrote: »
    Hi, how long does it typically take to hear back when opening an account online?I applied a week ago and submitted by documents, but have not heard anything back.
    Hi Silane,

    Thanks for contacting us on Boards.

    Our New Account team will be in touch with you as soon as they have processed your application and documents. We would also advise you to check your emails for any update from them. Once your account is opened, we will text you with your Account IBAN details. Please let us know if we can help with anything else.

    Thanks,
    Sarah


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    #3
    hillbloom
    Registered Users Posts: 852 ✭✭✭hillbloom


    Hi Sarah 
    Can a JOINT account be set up on-line /Signed & submitted on-line.

    We have accounts in B of I already but need a joint account for bills etc.


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    #4
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi hillbloom,

    Thanks for your post here on Boards.

    Please see here for more information regarding opening an joint account online.

    Please let us know if there is anything else we can help you with.

    Thanks,

    Kareana


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    #5
    Silane
    Registered Users Posts: 176 ✭✭Silane


    Still no news on this, how long does it usually take?


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    #6
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Silane,

    Thanks for your post here on boards.

    We are sorry to hear this.

    Have you checked your emails including your junk folder to see if there is any correspondence from our account opening team?

    You would usually receive the BIC and IBAN within 3-5 working days once all the relevant documents are received.

    Rest assured our team will be in touch with you once the account is active.

    Thanks Kareana


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    #7
    Silane
    Registered Users Posts: 176 ✭✭Silane


    Nothin in my junk mail. When I was submitting the documents I was asked for a reference number, but I wasn't provided with a reference number, could that be the hold up?


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    #8
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Silane wrote: »
    Nothin in my junk mail. When I was submitting the documents I was asked for a reference number, but I wasn't provided with a reference number, could that be the hold up?

    Thanks for checking that Silane,
    In this case I'd ask you to call our account opening section on 1890254454 (or 00353 1 4044034 if you're abroad) and the advisers there will be more than happy to have a look into your application for you.

    Thanks again,
    Darren.


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    #9
    Silane
    Registered Users Posts: 176 ✭✭Silane


    Bank of Ireland: Darren wrote: »
    Silane wrote: »
    Nothin in my junk mail. When I was submitting the documents I was asked for a reference number, but I wasn't provided with a reference number, could that be the hold up?

    Thanks for checking that Silane,
    In this case I'd ask you to call our account opening section on 1890254454 (or 00353 1 4044034 if you're abroad) and the advisers there will be more than happy to have a look into your application for you.

    Thanks again,
    Darren.
    That number isn't an active number


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    #10
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    Silane wrote: »
    Bank of Ireland: Darren wrote: »
    Silane wrote: »
    Nothin in my junk mail. When I was submitting the documents I was asked for a reference number, but I wasn't provided with a reference number, could that be the hold up?

    Thanks for checking that Silane,
    In this case I'd ask you to call our account opening section on 1890254454 (or 00353 1 4044034 if you're abroad) and the advisers there will be more than happy to have a look into your application for you.

    Thanks again,
    Darren.
    That number isn't an active number

    Sorry about that Silane, it's actually a 3 rather then a 2, so it is 1890354454 and the international number is correct.
    Thanks again,
    Darren.


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