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Mobile top up - I selected the wrong provider

Alanbt · 2018-05-29 22:50:48

I selected the wrong provider when topping up my daughters phone do I need to contact the phone company or can you recall? Transfer done on iOS app

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29-05-2018 11:50pm

#1

Alanbt

Registered Users Posts: 1,148 ✭✭✭

Join Date: July 2014

Posts: 1015

I selected the wrong provider when topping up my daughters phone do I need to contact the phone company or can you recall?
Transfer done on iOS app

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#2 30-05-2018 9:38am
Bank of Ireland: Kareana

Closed Accounts Posts: 453 ✭✭

Join Date: May 2017

Posts: 441

Hi Alanbt,

Thanks for your post here on Boards.

We are sorry to hear this.

You will need to contact the mobile phone provider that you select and quote the mobile number as well in order to arrange a refund.

Please let us know if there is anything else we can help you with.

Thanks,

Kareana

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