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Money retained

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  • 02-06-2018 10:14am
    #1
    PRISCILA Moreno
    Registered Users Posts: 1 ✭


    Hi, I went to lodge €95 a few minutes ago to an ATM and my money was retained, I didn't get any slip or something that proves my lodgement done, I have no money in my bank account therefore, I am wondering if I will be able to get my money lodged into my account or what should I do??


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    #2
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi Priscila,

    Thanks for your post here on boards.

    We are sorry to hear this.

    This should adjust itself automatically once the machine balances itself out.

    I would advise that you send your query through the online service desk when logged into 365 online by selecting ask a question and an advisor will look into this further for you if needed.

    Thanks,

    Kareana


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