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Powering Rewards - Voucher code not accepted

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  • 05-06-2018 7:33am
    #1
    brownemick
    Registered Users Posts: 7 ✭


    Hi,
     
    I am just trying to redeem a €10 SuperValu voucher and it is not working for me.  I previously tried to redeem the voucher and it told me to wait until June, so I tried this morning and now it's telling me "You have reached max voucher redemptions for the period May/June. You can next redeem a voucher in July" even though the last time I have redeemed a voucher is 04/04/2018.

    Can you please look into this for me.

    Thanks,
    Mick


Comments

  • Options
    #2
    Electric Ireland: Brige B
    Closed Accounts Posts: 82 ✭✭Electric Ireland: Brige B


    Hi Mick,

    Thanks for your message.

    Could you please send us a private message, and include the following details?
    • Your full name
    • Your account number
    • Your address
    • Your contact number
    • Confirmation you are the account holder
    • The SuperValu voucher code
    We can then look into this for you.

    Thanks,
    Brige


  • Options
    #3
    brownemick
    Registered Users Posts: 7 ✭brownemick


    Thanks Brige, pm sent to Electric Ireland Reps there now.


  • Options
    #4
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi Mick,

    Thanks for your post. One of us will respond to your private message as soon as possible.

    Best regards,
    Una


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