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Wi-fi range in my house has reduced recently. FTH.

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  • 08-06-2018 12:35pm
    #1
    DI Dwyer
    Registered Users Posts: 126 ✭✭


    Wi-fi range in my house reduced in recent  weeks. FTH.     Single story house . Modem position mid-way. Nothing in the way of additional interfering equipment has been added to house. Also getting a different  download speed at range end. Differs by 10mb. 


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    #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi DI Dwyer,

    I would recommend contacting our Technical support team directly on 1890 260 260 and they can perform some troubleshooting in order to identify any possible issues.

    Thanks,

    Sarah


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    #3
    DI Dwyer
    Registered Users Posts: 126 ✭✭DI Dwyer


    Sarah, can you give me a number to ring other than a 1890 (to ring eir?) my national calls are free in my bundle.   Thanks


  • Options
    #4
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Yes sure if you call free phone 1901 our customer care team can redirect you.

    Thanks,

    Sarah


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    #5
    DI Dwyer
    Registered Users Posts: 126 ✭✭DI Dwyer


    Got a call today from 0596062696.... person with asian accent saying he was from EIR investigating a feedback error....  I hung up...
    I presume it wasn't eir calling...


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    #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    DI Dwyer wrote: »
    Got a call today from 0596062696.... person with asian accent saying he was from EIR investigating a feedback error....  I hung up...
    I presume it wasn't eir calling...
    Hi DI Dwyer, 

    Thanks for getting in touch with us here. 

    I'm afraid this wouldn't be a call from us, this is a scam call. I'd recommend not answering these number. 

    Thanks 

    Tracey 


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