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Online banking topup

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  • 11-06-2018 9:41pm
    #1
    McGrath5
    Registered Users Posts: 2,381 ✭✭✭


    Hi, 

    I today topped up through open 24 (Permenant TSB) at 9.35am by €20. Unfortunately the credit has not come through to my Eir account, even though it has been deducted from my bank account. 

    Is there a rep online who can advise? I called the Eir customer care line but they tell me to call the bank, and the bank are telling me to call Eir.

    Thanks!


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    McGrath5 wrote: »
    Hi, 

    I today topped up through open 24 (Permenant TSB) at 9.35am by €20. Unfortunately the credit has not come through to my Eir account, even though it has been deducted from my bank account. 

    Is there a rep online who can advise? I called the Eir customer care line but they tell me to call the bank, and the bank are telling me to call Eir.

    Thanks!
    Hi McGrath5 ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    McGrath5
    Registered Users Posts: 2,381 ✭✭✭McGrath5


    eir: Thomas wrote: »
    McGrath5 wrote: »
    Hi, 

    I today topped up through open 24 (Permenant TSB) at 9.35am by €20. Unfortunately the credit has not come through to my Eir account, even though it has been deducted from my bank account. 

    Is there a rep online who can advise? I called the Eir customer care line but they tell me to call the bank, and the bank are telling me to call Eir.

    Thanks!
    Hi McGrath5 ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Done. 


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    McGrath5 wrote: »
    eir: Thomas wrote: »
    McGrath5 wrote: »
    Hi, 

    I today topped up through open 24 (Permenant TSB) at 9.35am by €20. Unfortunately the credit has not come through to my Eir account, even though it has been deducted from my bank account. 

    Is there a rep online who can advise? I called the Eir customer care line but they tell me to call the bank, and the bank are telling me to call Eir.

    Thanks!
    Hi McGrath5 ,

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas
    Done. 
    I have received your PM and I will reply shortly.

    Thanks

    Thomas


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