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I can't get into my online account

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  • 11-06-2018 11:10pm
    #1
    gemsgirl
    Closed Accounts Posts: 34 ✭


    Hi, I can't get into my account online. I have a pay as you go account. I want to change my weekly top up amount but I can't get into it. :-(


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  • Options
    #2
    Electric Ireland: Brige B
    Closed Accounts Posts: 82 ✭✭Electric Ireland: Brige B


    Hi gemsgirl,

    Thanks for your message.

    We recommend calling the dedicated Electric Ireland Pay As You Go (PAYG) Customer Service team on 1850 372 372. THey would be in the best position to look into this for you.

    They can be called from 8am to 8pm, Monday to Saturday.

    We hope this helps. Should you have any other questions regarding Electric Ireland, please let us know.

    Thanks,
    Brige


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