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Charged despite cancelling

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  • 12-06-2018 1:59pm
    #1
    Everlong1
    Registered Users Posts: 914 ✭✭✭


    After receiving a totally unsatisfactory service I rang the accounts department to cancel my contract but have still been charged. why is this?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Everlong1 wrote: »
    After receiving a totally unsatisfactory service I rang the accounts department to cancel my contract but have still been charged. why is this?
    Hi Everlong, 

    I'm very sorry to hear that you have closed down your account due to bad service. 

    Feel free to PM me your account details, full name on the account, email address and date of birth and I'll have a look into this for you. 

    Thanks 

    Tracey 


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