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Bought SONYBRAVIA KD55XE9005 Feb 2018 - Black line on screen

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  • 14-06-2018 8:07am
    #1
    Registered Users Posts: 165 ✭✭


    I bought one of these, SONY BRAVIA KD55XE9005, off you earlier this year and the other day a long black vertical line has appeared on the screen.

    How do I get this sorted


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  • Company Representative Posts: 9,463 ✭✭✭Richersounds.ie: John


    VUDuo2 wrote: »
    I bought one of these, SONY BRAVIA KD55XE9005, off you earlier this year and the other day a long black vertical line has appeared on the screen.

    How do I get this sorted
    Hi VUDuo2,

    apologies for the inconvenience with this - luckily you you will have your 6 year warranty :) - but unfortunately we are unable to instigate a service call on the basis of your post alone - could you please drop Stephen our service admin a mail with your details and if possible your sale number and of course the issue and he will arrange a call-out for you in the first instance.

    You can get hold of Stephen at: service@richersounds.ie 

    Thanks again and we will get this resolved for you asap.

    ATVB,

    John Mc & Crew

    John McDonald / Managing Director / Richer Sounds Ireland / www.richersounds.ie / johnmc@richersounds.ie



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