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Two mobile top ups through 365 online made today but no credit received

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  • 18-06-2018 4:53pm
    #1
    seanleavy
    Registered Users Posts: 32 ✭


    Hi I made 2 mobile top ups of 20EUR to the same number on the 365 website. It was this morning after 10am. Both top ups were charged out of my account but no credit was received. According to the 3 Ireland chat support there was nothing on their end. Ive no credit to ring 365 support so I have to go here.

    Is there a way you can check the transactions for me ?

    Thanks
    Sean


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  • Options
    #2
    seanleavy
    Registered Users Posts: 32 ✭seanleavy


    seanleavy wrote: »
    Hi I made 2 mobile top ups of 20EUR to the same number on the 365 website. It was this morning after 10am. Both top ups were charged out of my account but no credit was received. According to the 3 Ireland chat support there was nothing on their end. Ive no credit to ring 365 support so I have to go here.

    Is there a way you can check the transactions for me ?

    Thanks
    Sean
    No word of a lie, I literally just got the credit now. You can ignore this one. Thanks. Alls good


  • Options
    #3
    Bank of Ireland: Kareana
    Closed Accounts Posts: 453 ✭✭Bank of Ireland: Kareana


    Hi seanleavy,

    We are glad to hear it's been sorted.

    Thanks for letting us know.

    Have a nice day.

    Kareana


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