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Eir mobile topped €20 not showing up

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  • 26-06-2018 5:23pm
    #1
    iga112
    Registered Users Posts: 16 ✭


    Hi

    I just topped up with €20 and it is not showing up in the eir app or when I check with *#100# and it's telling me to top up when I try ring 1741 for help and I'm getting text telling me to top up.

    I have internet 4g no problem on my phone able to go on the internet.
    Any help as to what's going on?


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    iga112 wrote: »
    Hi

    I just topped up with €20 and it is not showing up in the eir app or when I check with *#100# and it's telling me to top up when I try ring 1741 for help and I'm getting text telling me to top up.

    I have internet 4g no problem on my phone able to go on the internet.
    Any help as to what's going on?
    Hi iga112 ,

    Please feel free to PM me your full name and mobile number and pin number, I would be happy to look into this for you.

    Thanks 

    Thomas


  • Options
    #3
    iga112
    Registered Users Posts: 16 ✭iga112


    I sent you a PM with my details.

    Thank's!


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    iga112 wrote: »
    I sent you a PM with my details.

    Thank's!
    I have received your PM and I will reply shortly.

    Thanks

    Thomas


  • Options
    #5
    iga112
    Registered Users Posts: 16 ✭iga112


    Also do you know the international rates for France landline mobile and text.

    Thank's


  • Options
    #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    iga112 wrote: »
    Also do you know the international rates for France landline mobile and text.

    Thank's
    I have responded to your PM.

    Thanks

    Thomas


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