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  • 27-06-2018 8:56am
    #1
    Skelp
    Registered Users Posts: 37 ✭


    We are currently moving house to a new estate however eir seems to be the only provider that is not available despite requests from the developer to connect.

    We are still in contract but as it looks like we will have to leave eir as it is not available are we still liable for the contract breakage fee?

    Also is it possible to get broadband from another provider and keep the eir box/tv channels?


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Skelp wrote: »
    We are currently moving house to a new estate however eir seems to be the only provider that is not available despite requests from the developer to connect.

    We are still in contract but as it looks like we will have to leave eir as it is not available are we still liable for the contract breakage fee?

    Also is it possible to get broadband from another provider and keep the eir box/tv channels?
    Hi Skelp ,

    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


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