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Failure to fix an intermittent fault

ganmo · 2018-06-29 11:42:38

My parents have been having trouble with the landline for the past few months. Numerous technicians have failed to find or fix the issue. Is the next step a commreg complaint?

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29-06-2018 12:42pm

#1

ganmo

Registered Users Posts: 7,748 ✭✭✭

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Posts: 7645

My parents have been having trouble with the landline for the past few months. Numerous technicians have failed to find or fix the issue.

Is the next step a commreg complaint?

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#2 02-07-2018 9:18am
eir: Thomas

Closed Accounts Posts: 1,241 ✭✭✭

Join Date: December 2017

Posts: 1225

ganmo wrote: »

My parents have been having trouble with the landline for the past few months. Numerous technicians have failed to find or fix the issue.

Is the next step a commreg complaint?

Hi ganmo ,

I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused.

Please feel free to PM me your full name and account number, I would be happy to look into this for you if you are named as having access to this account. If not, the account holder will need to get in contact with us.

Thanks

Thomas

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