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Cant login into 365 online " unable to process your request"

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  • 03-07-2018 8:57pm
    #1
    maxnar
    Registered Users Posts: 1 ✭


    Hello!
    Since yesterday I cannot login to 365 online. I get the following message:
    We are unable to process your request at this time, please try again later.
    Is there something that I can do? Or it's just a matter of time?

    I wonder if the company have a SLA for such a thing. For me such behaviour is a good reason to change bank.

    Thank you very much!
    Kind regards


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  • Options
    #2
    Bank of Ireland: Darren
    Closed Accounts Posts: 991 ✭✭✭Bank of Ireland: Darren


    maxnar wrote: »
    Hello!
    Since yesterday I cannot login to 365 online. I get the following message:
    We are unable to process your request at this time, please try again later.
    Is there something that I can do? Or it's just a matter of time?

    I wonder if the company have a SLA for such a thing. For me such behaviour is a good reason to change bank.

    Thank you very much!
    Kind regards
    Hi Maxnar,

    Thanks for getting in touch with us here.
    I can confirm that the site is and has been operating normally within the time frame that you've given in your message. Can I ask if you're trying to log in through the mobile app or the full 365 website and if it's through the full website could you confirm what browser you are using?
    Thanks again for the message.
    Darren.


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