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closing account due to moving house

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  • 04-07-2018 4:16pm
    #1
    andy73
    Registered Users Posts: 101 ✭✭


    Hi,

    I havr been an with customer for many years and now I am moving house and the new house is prewired with another provider.

    Can you please guide me how to close the account and still have service until the day I move, I finnaly have a closing date.

    Thanks!


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    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    andy73 wrote: »
    Hi,

    I havr been an with customer for many years and now I am moving house and the new house is prewired with another provider.

    Can you please guide me how to close the account and still have service until the day I move, I finnaly have a closing date.

    Thanks!
    Hi andy73,

    If you contact our support team, they will assist you in submitting cancellation notice and explain further.

    Thanks

    Thomas


  • Options
    #3
    andy73
    Registered Users Posts: 101 ✭✭andy73


    Can you please let me know the full Dublin number for support, it seems that my work cannot be accessed from abroad, login does not work and support site is not showing the support numbers except 190x.

    Thanks


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    andy73 wrote: »
    Can you please let me know the full Dublin number for support, it seems that my work cannot be accessed from abroad, login does not work and support site is not showing the support numbers except 190x.

    Thanks
    You can contact our support team on 1901.

    Thanks

    Thomas


  • Options
    #5
    limktime
    Registered Users Posts: 144 ✭✭limktime


    andy73 wrote: »
    Can you please let me know the full Dublin number for support, it seems that my work cannot be accessed from abroad, login does not work and support site is not showing the support numbers except 190x.

    Thanks
    I'm guessing you didn't want to be given 1901 again! Try 00353 1 671 4444


  • Options
    #6
    andy73
    Registered Users Posts: 101 ✭✭andy73


    Thanks!


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  • Options
    #7
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    andy73 wrote: »
    Thanks!
    No problem at all.

    Thanks

    Thomas


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