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Attachment pictures not opening

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  • 10-07-2018 9:40pm
    #1
    Registered Users Posts: 5,559 ✭✭✭


    I've noticed lately that when you click on an attachment link to open an image, it opens in a new window, but doesn't fully load and a page refresh is needed


Comments

  • Registered Users Posts: 4,485 ✭✭✭harr


    I've noticed lately that when you click on an attachment link to open an image, it opens in a new window, but doesn't fully load and a page refresh is needed
    I am noticing this as well, happening me since weekend.


  • Registered Users Posts: 3,843 ✭✭✭Odelay


    I've noticed lately that when you click on an attachment link to open an image, it opens in a new window, but doesn't fully load and a page refresh is needed

    Same here, only repeated refreshing does nothing. Only with linked images hosted on boards. On iPhone. Windows computer it's very slow to load, if it does at all. Tried this on many images over the last week.


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Seeing this also and another thing which I'm not sure is related but the navigation numbers at the bottom of thread pages on the touch site don't work until the page is refreshed.


  • Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi all,

    Thanks for raising this; it's an issue that we are aware of and looking into at the moment. It appears to only be happening within Chrome (does anyone have this experience in a different browser?).

    @navi , I don't believe that is related. Could you clear your cache and report back if it's still happening please. If so, could you also let me know what browser and OS you're using.


  • Registered Users Posts: 3,783 ✭✭✭heebusjeebus


    It's happening for me on Opera too.


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  • Registered Users Posts: 4,485 ✭✭✭harr


    Safari on iPad and iMac for me


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Hi all,

    Thanks for raising this; it's an issue that we are aware of and looking into at the moment. It appears to only be happening within Chrome (does anyone have this experience in a different browser?).

    @navi , I don't believe that is related. Could you clear your cache and report back if it's still happening please. If so, could you also let me know what browser and OS you're using.

    I cleared cache and it's still occurring.

    Mark looking more at the touch issue it seems that the bottom navigation isn't working as expected. I thought they were not working at all but they do allow navigation if you press on the very top of the icon between the top of the number and the top edge. Bizarrely this only happens when logged in. If I visit the same threads when logged out the bottom navigation works as expected, you can press anywhere on the numbers or < or >.

    To reproduce go to any multi page thread on touch and use the bottom navigation to go through the pages. The first or second page movement will work but then the subsequent ones have the issue I describe above.

    I'm on Chrome 67.0.3396.87 (Official Build) (32-bit) on Android 7.0.0


  • Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    The devs are working on a fix for the image issue.

    @navi I'm afraid I can't replicate that myself. I'll flag it with the guys and hopefully we can get more reports to work out why it's happening and common factors.


  • Registered Users Posts: 5,622 ✭✭✭CalamariFritti


    Ye same here Safari on High Sierra.


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    The devs are working on a fix for the image issue.

    @navi I'm afraid I can't replicate that myself. I'll flag it with the guys and hopefully we can get more reports to work out why it's happening and common factors.

    Thanks Mark. There's no rush as it's not a huge issue.


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  • Registered Users Posts: 3,496 ✭✭✭Will I Am Not


    I can’t see any attached images on touch site. They don’t even load fully when I click the link. Is anyone else getting this?

    0_A3_DEEEF_416_E_474_F_B946_3980802_A2_E93.png


  • Banned (with Prison Access) Posts: 2,492 ✭✭✭pleas advice




  • Registered Users Posts: 3,496 ✭✭✭Will I Am Not



    Ah, didn’t realise Help Desk had bug reporting.


  • Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Thanks, Will I Am Not. Merging reports to keep everything together and everyone updated once the fix goes live.


  • Registered Users Posts: 4,246 ✭✭✭Poochie05


    Same here. Safari on iPad


  • Boards.ie Employee Posts: 5,461 ✭✭✭✭✭Boards.ie: Mark
    Boards.ie Employee


    Hi folks,

    This issue should be resolved now. Sorry for the inconvenience.


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