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  • 11-07-2018 5:45pm
    #1
    Ladyinthedark
    Registered Users Posts: 629 ✭✭✭


    My email that I have stored old videos of my kids when they were younger from my iPhone that’s well gone . I send them to my email to keep but when I click on the email they don’t work a black screen comes up then they won’t play on the iPhone that I log into my emails on I don’t have computers or laptops so can anyone help me there s a line that appears in the middle of the play button I’m totally useless at this so please if anyone can tell me what I would need to do thanks


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    #2
    yoyo
    Moderators, Technology & Internet Moderators Posts: 11,016 Mod ✭✭✭✭yoyo


    What format are the videos in? Check the apple store for an app called VLC Player. It can play most formats (certainly on PCs, not sure about mobile device)

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    #3
    Ladyinthedark
    Registered Users Posts: 629 ✭✭✭Ladyinthedark


    yoyo wrote: »
    What format are the videos in? Check the apple store for an app called VLC Player. It can play most formats (certainly on PCs, not sure about mobile device)

    Well they were recorded by an iPhone and I use my iPhone to check my emails but it won’t play them thanks


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    #4
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    Ladyinthedark wrote: »
    Well they were recorded by an iPhone and I use my iPhone to check my emails but it won’t play them thanks

    Are you playing them directly within your email app? Try downloading to the phone first and play from there


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    #5
    Ladyinthedark
    Registered Users Posts: 629 ✭✭✭Ladyinthedark


    mordeith wrote: »
    Are you playing them directly within your email app? Try downloading to the phone first and play from there

    Yes I’m playing from well trying to from email


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    #6
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    Ladyinthedark wrote: »
    Yes I’m playing from well trying to from email

    Sorry, can you clarify that?


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    #7
    Johnboy1951
    Registered Users Posts: 14,011 ✭✭✭✭Johnboy1951


    Ladyinthedark wrote: »
    Yes I’m playing from well trying to from email
    mordeith wrote: »
    Sorry, can you clarify that?

    Maybe?

    Yes I’m playing from (well trying to) from email


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    #8
    mordeith
    Registered Users Posts: 5,278 ✭✭✭mordeith


    Johnboy1951 wrote: »
    Maybe?

    Yes I’m playing from (well trying to) from email

    Makes sense. Try downloading one of videos and playing directly from your phone.

    As suggested earlier download VLC and try that to play the files (if you haven't already)


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    #9
    Jomazuma
    Registered Users Posts: 5 ✭Jomazuma


    I also come with such problems,but it dont work,anyone have good ideas?


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