If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Can't see dashboard information

Purple Mountain · 2018-07-12 18:05:35

I'm mid cycle with my FMS broadband and landline package. I have 100gb data per month FMS. However for the last 2 days, I can't see how much data I've left or how many calls I've made etc on my dashboard online. It looks like perhaps I'm into a new contract period and that's why I can't see it but I need to be able to keep…

Options

12-07-2018 7:05pm

#1

Purple Mountain

Registered Users Posts: 13,180 ✭✭✭✭

Join Date: January 2015

Posts: 13011

I'm mid cycle with my FMS broadband and landline package.
I have 100gb data per month FMS.
However for the last 2 days, I can't see how much data I've left or how many calls I've made etc on my dashboard online.
It looks like perhaps I'm into a new contract period and that's why I can't see it but I need to be able to keep an eye that I don't exceed the 100gb this month.

To thine own self be true

0

Comments

Options
#2 13-07-2018 11:52am
eir: Sarah

Closed Accounts Posts: 375 ✭✭

Join Date: March 2018

Posts: 374

Hi Purple Mountain,

Can you try clearing your browser history and accessing this through a different internet browser and let me know if there is any change.

Thanks,

Sarah

0
Options
#3 13-07-2018 1:55pm
Purple Mountain

Registered Users Posts: 13,180 ✭✭✭✭

Join Date: January 2015

Posts: 13011

Thanks that has worked.

To thine own self be true

0
Options
#4 16-07-2018 9:29am
eir: Thomas

Closed Accounts Posts: 1,241 ✭✭✭

Join Date: December 2017

Posts: 1225

Purple Mountain wrote: »

Thanks that has worked.

Hi Purple Mountain ,

I'm glad to hear this has been resolved.

Thanks

Thomas

0