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Warranty issue

_DMac_ · 2018-07-17 08:13:58

Hey Bought a custom laptop from a company in uk. 3 year warranty on all issues. Laptop was overheating from start but continuously got worse until it was constantly giving error warnings over the cpu temps. Returned for repair and was told it was a faulty mobo. That was 2 months ago and I still have not been told when I…

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17-07-2018 9:13am

#1

_DMac_

Registered Users Posts: 379 ✭✭

Join Date: October 2010

Posts: 322

Hey

Bought a custom laptop from a company in uk. 3 year warranty on all issues. Laptop was overheating from start but continuously got worse until it was constantly giving error warnings over the cpu temps. Returned for repair and was told it was a faulty mobo. That was 2 months ago and I still have not been told when I will get the laptop back as they are waiting for a replacement mobo. Have I any grounds for a refund or something here as there seems to be no info on when it will actually be fixed/returned to me.

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#2 18-07-2018 10:42am
Xenoronin

Registered Users Posts: 1,307 ✭✭✭

Join Date: June 2009

Posts: 1293

Probably the wrong place to ask this question tbh. At this point though I'd be threatening legal action and asking for a refund or full replacement. 2 months is way too long to be deemed "reasonable".

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