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Change in amounts going into savings accounts

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  • 18-07-2018 9:36am
    #1
    optogirl
    Registered Users Posts: 2,979 ✭✭✭


    Hi there - I requested a change to 2 savings accounts (amounts going in monthly) and have received a message to say this cannot be processed as you need 10 days notice. Can it not be put in place for the payment after next or do I have to request again after the next payment goes out? 

    thanks 


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    #2
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    optogirl wrote: »
    Hi there - I requested a change to 2 savings accounts (amounts going in monthly) and have received a message to say this cannot be processed as you need 10 days notice. Can it not be put in place for the payment after next or do I have to request again after the next payment goes out? 

    thanks 


    Hi optogirl,

    Thanks for your post.

    Sorry if the reply you received was unclear. A direct debit amendment needs to be in place 10 days before the payment is due to present and if a direct debit is in progress we're unable to make an amendment. If you send your request after the payments have debited your current account, the savings team will be able to make the change then.

    Thanks
    Tara


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