Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Top up with €20 and €8 gone from credit using internet

Options
  • 18-07-2018 8:24pm
    #1
    iga112
    Registered Users Posts: 16 ✭


    Hi,

    Just topped up with €20 today as my 15gb data ran out today.

    After been on YouTube for a while I seen that nearly €8 was taking out of the €20.

    I thought I had 15 gigabytes of data bundle simplistic and free calls also free YouTube what's going on why is it by me going on internet it's eating the €20 credit?

    Any help!
    Thanks


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    iga112 wrote: »
    Hi,

    Just topped up with €20 today as my 15gb data ran out today.

    After been on YouTube for a while I seen that nearly €8 was taking out of the €20.

    I thought I had 15 gigabytes of data bundle simplistic and free calls also free YouTube what's going on why is it by me going on internet  it's eating the €20 credit?

    Any help!
    Thanks
    I'm very sorry to hear about the issues you've been having and I apologise for any inconvenience caused. 

    Please feel free to PM me your full name and account number, I would be happy to look into this for you.

    Thanks 

    Thomas


Advertisement