Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Moving mobile bundle account

Options
  • 23-07-2018 3:03pm
    #1
    Hannibal
    Registered Users Posts: 1,815 ✭✭✭


    Hi,
    I have a mobile on my mams bundle but I want to transfer it onto my own bundle in my own house.
    I rang customer care and they told me to go to an Eir shop to "port", I went to the shop and they told me they can't do that is has to be done through customer care


Comments

  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    Hannibal wrote: »
    Hi,
    I have a mobile on my mams bundle but I want to transfer it onto my own bundle in my own house.
    I rang customer care and they told me to go to an Eir shop to "port", I went to the shop and they told me they can't do that is has to be done through customer care
    Hi  Hannibal ,

    I can confirm that you will need to contact our customer support team on 1901 to have this done.

    Thanks

    Thomas


Advertisement