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Cannot get 4G

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  • 01-08-2018 10:40pm
    #1
    capt_orb
    Closed Accounts Posts: 2 ✭


    Hi there,


    I cannot seem to ever get 4G signal on my phone.

    I have 4G handset (IPhone 7) , a 4G sim and a 4G prepay plan.

    I have checked that 4G is enabled in the mobile data settings on the phone and tried a reboot to no avail.



    Any assistance with this would be most appreciated.


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  • Options
    #2
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    capt_orb wrote: »
    Hi there,


    I cannot seem to ever get 4G signal on my phone.

    I have 4G handset (IPhone 7) , a 4G sim and a 4G prepay plan.

    I have checked that 4G is enabled in the mobile data settings on the phone and tried a reboot to no avail.



    Any assistance with this would be most appreciated.
    Hi capt_orb ,

    If you PM me your full name and your account number I would be happy to look into this for you.

    Thanks

    Thomas


  • Options
    #3
    capt_orb
    Closed Accounts Posts: 2 ✭capt_orb


    Thanks Thomas,
    I’ve sent you a PM.


  • Options
    #4
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    capt_orb wrote: »
    Thanks Thomas,
    I’ve sent you a PM.
    I have responded to your PM.

    Thanks

    Thomas


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