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False Advertising (EIR SPORT €1)

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  • 02-08-2018 9:07am
    #1
    forzacalcio
    Registered Users Posts: 1,441 ✭✭✭


    Hello

    Why do you advertise Eir Sport for €1 on Twitter yet the deal doesnt actually exist anymore. It is now €13.75 and €5 connection and this advert has been on Twitter for 3 days now.

    I checked this on 31st of July it was €1 for 3 months and €0 connection fee.
    8 hours later when I get home to sign up its back to €13.75 and the advert is still live. This is false advertising. How can you get away with it?


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  • Options
    #2
    forzacalcio
    Registered Users Posts: 1,441 ✭✭✭forzacalcio


    forzacalcio wrote: »
    Hello

    Why do you advertise Eir Sport for €1 on Twitter yet the deal doesnt actually exist anymore. It is now €13.75 and €5 connection and this advert has been on Twitter for 3 days now.

    I checked this on 31st of July it was €1 for 3 months and €0 connection fee.
    8 hours later when I get home to sign up its back to €13.75 and the advert is still live. This is false advertising. How can you get away with it?
    HELLO?


  • Options
    #3
    colinod
    Registered Users Posts: 159 ✭✭colinod


    I was trying as well


  • Options
    #4
    robbiep958
    Registered Users Posts: 257 ✭✭robbiep958


    Opps .Well it looks like left it to late as that offer end on the 31st of july


  • Options
    #5
    Spook_ie
    Registered Users Posts: 10,896 ✭✭✭✭Spook_ie


    Glad I signed up when it was on offer then


  • Options
    #6
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    forzacalcio wrote: »
    Hello

    Why do you advertise Eir Sport for €1 on Twitter yet the deal doesnt actually exist anymore. It is now €13.75 and €5 connection and this advert has been on Twitter for 3 days now.

    I checked this on 31st of July it was €1 for 3 months and €0 connection fee.
    8 hours later when I get home to sign up its back to €13.75 and the advert is still live. This is false advertising. How can you get away with it?
    Hi forzacalcio ,

    I apologise for the misunderstanding, the offer has since expired and should've been removed. 

    I have forwarded this on to our development team to take appropriate action.

    Thanks

    Thomas


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  • Options
    #7
    forzacalcio
    Registered Users Posts: 1,441 ✭✭✭forzacalcio


    eir: Thomas wrote: »
    Hi forzacalcio ,

    I apologise for the misunderstanding, the offer has since expired and should've been removed. 

    I have forwarded this on to our development team to take appropriate action.

    Thanks

    Thomas

    So an offer lasted 9 hours?
    Eir didnt even tell people when it would expire.


  • Options
    #8
    eir: Thomas
    Closed Accounts Posts: 1,241 ✭✭✭eir: Thomas


    forzacalcio wrote: »
    eir: Thomas wrote: »
    Hi forzacalcio ,

    I apologise for the misunderstanding, the offer has since expired and should've been removed. 

    I have forwarded this on to our development team to take appropriate action.

    Thanks

    Thomas

    So an offer lasted 9 hours?
    Eir didnt even tell people when it would expire.
    I completely understand your frustrations and once again, I apologise for any inconvenience caused.

    Thanks

    Thomas


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