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  • 02-08-2018 10:02pm
    #1
    dotsman
    Registered Users Posts: 3,636 ✭✭✭


    Hi there,

    I recently joined Eir for broadband and when I try to register with "my eir", it is asking me for a "landline or broadband reference number". Where do I find this? I have an account number but not a reference number.

    P.S. The email I was sent with all the details does not render properly - are you aware of this issue?


    Regards,
    Dotsman


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    #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    dotsman wrote: »
    Hi there,

    I recently joined Eir for broadband and when I try to register with "my eir", it is asking me for a "landline or broadband reference number". Where do I find this? I have an account number but not a reference number.

    P.S. The email I was sent with all the details does not render properly - are you aware of this issue?


    Regards,
    Dotsman
    Hi there Dotsman

    Is your broadband account already active & using our services?

    -Kyle


  • Options
    #3
    dotsman
    Registered Users Posts: 3,636 ✭✭✭dotsman


    Yes


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    dotsman wrote: »
    Yes
    Ok. 

    Your landline number or broadband reference should appear on your welcome email to us, it will also appear on a bill if it has been issued yet. 

    If you have not received these, feel free to PM me your account number, full name on the account and email address and I'll clarify this for you. 

    Thanks 

    Tracey 


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