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Trying to book a mortgage appointment

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  • 16-08-2018 11:47am
    #1
    tvnutz
    Registered Users Posts: 4,787 ✭✭✭


    Hi,

    I'm currently looking around different banks at mortgages. This week I have filled out the online form on the Bank of Ireland website to make an appointment. I got a text both times saying someone would be in touch with me, no one ever gave me a call. So I decided to call into my local branch yesterday morning, the girl took my details, still no call back to try book an appointment. Every other bank I've filled out the online form have literally called me back within half an hour. I'm not expecting an appointment right away if people are busy but a call back would be nice to try arrange a date and time!


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Hi tvnutz

    Thanks for getting in touch with us here.

    We have sent you a private message, could you reply back and we would be happy to arrange this for you?

    We're disappointed to hear no call has been returned and will raise this also on your behalf.

    Hope to hear from you soon,

    Alison


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