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Order Status

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  • 20-08-2018 11:51am
    #1
    Registered Users Posts: 683 ✭✭✭


    Do you normally email an order status change/ tracking number when an order ships?


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  • Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    Do you normally email an order status change/ tracking number when an order ships?
    Hi Head_Hinter.

    We would email out a copy of your receipt once your order had been dispatched, if the order was out of stock we would phone you straight away and inform you of this.

    There are tracking numbers which we can issue for orders shipped via DPD from our store and a contact number for customers to call for tracking details on TV's shipped from our main warehouse.

    If you want to drop me your full name in a PM I can track your order or send you the details required to do so.


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