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Bill not issued

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  • 21-08-2018 2:38pm
    #1
    Grab All Association
    Registered Users Posts: 3,920 ✭✭✭


    Hi my first bill was due on the 19th but it’s now showing as the 19th of September. 1000mb FTTH package.

    The account is apparently €99 in credit (assuming this is to cover the free installation when I signed up)

    I will be making an advanced payment over the phone regardless tomorrow. I normally pay bills instantly over the phone upon receipt.

    Upon request I’ll PM my account number and details.

    May I compliment the service provided is amazing. Pings of 0ms and speeds in excess of 900+mb and looking forward to many years of business with eir.

    Come October when I finish my Sky contract we’ll talk about eir TV.


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Grab All Association wrote: »
    Hi my first bill was due on the 19th but it’s now showing as the 19th of September. 1000mb FTTH package.

    The account is apparently €99 in credit (assuming this is to cover the free installation when I signed up)

    I will be making an advanced payment over the phone regardless tomorrow. I normally pay bills instantly over the phone upon receipt.

    Upon request I’ll PM my account number and details.

    May I compliment the service provided is amazing. Pings of 0ms and speeds in excess of 900+mb and looking forward to many years of business with eir.

    Come October when I finish my Sky contract we’ll talk about eir TV.
    Hi Grab All Association, 

    I've received your PM and responded to you there now. 

    Thanks 

    Tracey 


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