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Aer Lingus query

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  • 23-08-2018 7:33pm
    #1
    Sunflower 27
    Closed Accounts Posts: 1,955 ✭✭✭


    Hi all, I had to recently cancel a flight with Aer Lingus for personal reasons. As the ticket was non refundable, I was told I was only allowed to be paid back the taxes. I had also booked a bag which was 70e for the return journey. I was told when cancelling my flight that this was not refundable. This seems strange to me.

    Anyone ever experienced this? Seems pretty lousy. They will get someone else to fill the seats no problem, very popular destination and I gave 6 weeks notice.

    It's really turned me off Aer Lingus.

    Thanks in advance


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    #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Will your travel insurance not cover it?


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    #3
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Its not just Aer Lingus, it’s basically every airline. Standard airline tickets don’t tend to be refundable.


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    #4
    Sunflower 27
    Closed Accounts Posts: 1,955 ✭✭✭Sunflower 27


    dudara wrote: »
    Its not just Aer Lingus, it’s basically every airline. Standard airline tickets don’t tend to be refundable.

    Thanks, I understand the ticket, but a checked in bag?


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    #5
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    The checked in bag is part of your ticket. Why would it be more eligible for refunding than the cost of your seat?

    It would be great if airline tickets were refundable as standard, but that’s not how the industry works and isn’t likely to change. Travel insurance is the best way of recovering costs right now.


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    #6
    Sunflower 27
    Closed Accounts Posts: 1,955 ✭✭✭Sunflower 27


    dudara wrote: »
    The checked in bag is part of your ticket. Why would it be more eligible for refunding than the cost of your seat?

    It would be great if airline tickets were refundable as standard, but that’s not how the industry works and isn’t likely to change. Travel insurance is the best way of recovering costs right now.

    Ok, I saw the bag as an extra to the ticket. I'll know in future.


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    #7
    Bojill
    Registered Users Posts: 349 ✭✭Bojill


    There's not really any point in cancelling a ticket like that, they normally charge an admin fee to refund you the taxes aswell.


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    #8
    miezekatze
    Registered Users Posts: 1,341 ✭✭✭miezekatze


    When you book a bag it always says that this fee is non-refundable if I remember correctly. Whenever I fly Aer Lingus I just get the ticket and then just book a bag shortly before check in opens, when I'm sure that I'll really need it.


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    #9
    endofrainbow
    Registered Users Posts: 2,709 ✭✭✭endofrainbow


    Did you not read the T&C's of your ticket ?


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