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No free PSN plus subscription as advertised

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  • 24-08-2018 1:15pm
    #1
    thecutter
    Registered Users Posts: 210 ✭✭


    Hi

    I picked up the fantastic Sony Xz2 on bill this week and all is going great there, however, I am been told by Sony that the free 12 month PSN offer that's advertised on the Eir website has expired since the end of June?

    This subscription worth €60 was a big reason in why I went for the Sony phone over competitors handsets and even competitors networks.

    Surely Eir will honor this free subscription as advertised?


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  • Options
    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    thecutter wrote: »
    Hi

    I picked up the fantastic Sony Xz2 on bill this week and all is going great there, however, I am been told by Sony that the free 12 month PSN offer that's advertised on the Eir website has expired since the end of June?

    This subscription worth €60 was a big reason in why I went for the Sony phone over competitors handsets and even competitors networks.

    Surely Eir will honor this free subscription as advertised?
    Hi thecutter, 

    I've looked into this for you and have read the terms and conditions and I'm afraid the offer has ended since the 30th of June. You can view our t&c's here - https://www.eir.ie/opencms/export/sites/default/.content/pdf/terms/sony_xperia_xz2_play_station_plus_terms.pdf 

    I can also see it is still been advertised on the website, I have contacted the relevant team to have this taken down. Apologies for the wrong information been supplied by us. 

    If you PM me your account number, full name, address and email address I will have a look into this and see what I can do for you. 

    Thanks 

    Tracey 


  • Options
    #3
    thecutter
    Registered Users Posts: 210 ✭✭thecutter


    eir: Tracey wrote: »
    thecutter wrote: »
    Hi

    I picked up the fantastic Sony Xz2 on bill this week and all is going great there, however, I am been told by Sony that the free 12 month PSN offer that's advertised on the Eir website has expired since the end of June?

    This subscription worth €60 was a big reason in why I went for the Sony phone over competitors handsets and even competitors networks.

    Surely Eir will honor this free subscription as advertised?
    Hi thecutter, 

    I've looked into this for you and have read the terms and conditions and I'm afraid the offer has ended since the 30th of June. You can view our t&c's here - https://www.eir.ie/opencms/export/sites/default/.content/pdf/terms/sony_xperia_xz2_play_station_plus_terms.pdf 

    I can also see it is still been advertised on the website, I have contacted the relevant team to have this taken down. Apologies for the wrong information been supplied by us. 

    If you PM me your account number, full name, address and email address I will have a look into this and see what I can do for you. 

    Thanks 

    Tracey 
    Hi Tracey, 

    I will send you a PM now, thanks a mill


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    thecutter wrote: »
    eir: Tracey wrote: »
    thecutter wrote: »
    Hi

    I picked up the fantastic Sony Xz2 on bill this week and all is going great there, however, I am been told by Sony that the free 12 month PSN offer that's advertised on the Eir website has expired since the end of June?

    This subscription worth €60 was a big reason in why I went for the Sony phone over competitors handsets and even competitors networks.

    Surely Eir will honor this free subscription as advertised?
    Hi thecutter, 

    I've looked into this for you and have read the terms and conditions and I'm afraid the offer has ended since the 30th of June. You can view our t&c's here - https://www.eir.ie/opencms/export/sites/default/.content/pdf/terms/sony_xperia_xz2_play_station_plus_terms.pdf 

    I can also see it is still been advertised on the website, I have contacted the relevant team to have this taken down. Apologies for the wrong information been supplied by us. 

    If you PM me your account number, full name, address and email address I will have a look into this and see what I can do for you. 

    Thanks 

    Tracey 
    Hi Tracey, 

    I will send you a PM now, thanks a mill
    Great, thanks. 

    I'll come back to you through PM's soon. 

    Thanks 

    Tracey 


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