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Was given wrong top up

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  • 24-08-2018 5:15pm
    #1
    bodhrandude
    Registered Users Posts: 12,598 ✭✭✭✭


    Hi I usually do the twenty Euro pay as you go simply top that gives me text and internet and 15 Gigs, when I topped up online today my offer was changed to Simply eir Mobile Talk Text - AnyNet Text + 250 MB.  Why was this changed I want the former offer if possible.

    If you want to get into it, you got to get out of it. (Hawkwind 1982)



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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    bodhrandude wrote: »
    Hi I usually do the twenty Euro pay as you go simply top that gives me text and internet and 15 Gigs, when I topped up online today my offer was changed to Simply eir Mobile Talk Text - AnyNet Text + 250 MB.  Why was this changed I want the former offer if possible.
    Hi bodhrandude, 

    I'm not aware of this package changing. Feel free to PM me your mobile, PIN, email address and advise on the message you sent to us and I will have a look into this for you. 

    Thanks 

    Tracey 


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