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Imessage Activation Error

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  • 26-08-2018 9:19pm
    #1
    iang104
    Registered Users Posts: 1 ✭


    Hi guys, anyone else having issues with iMessage / FaceTime not activating in recent days? I’m with eir mobile and it seems, having been on to Apple for over an hour, I’m not receiving messages from Apple, generally. They’ve advised I check with you, if eir have a block on my (or other customers ability) to receive SMS from 447786205094 and can you do a network trace?

    If anyone from eir is about, can you help? Or, do you know of issues in recent days?


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    iang104 wrote: »
    Hi guys, anyone else having issues with iMessage / FaceTime not activating in recent days? I’m with eir mobile and it seems, having been on to Apple for over an hour, I’m not receiving messages from Apple, generally. They’ve advised I check with you, if eir have a block on my (or other customers ability) to receive SMS from 447786205094 and can you do a network trace?

    If anyone from eir is about, can you help? Or, do you know of issues in recent days?
    Hi iang104, 

    Thanks for getting in touch with us here. 

    We would only block a number if you have requested us to do so, we wouldn't block numbers without the consent of the customer. 

    We have no issues reported with us in relation to this, the issue would seem to lie with Apple I'm afraid. 

    Thanks 

    Tracey 


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