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Can't access email registered with my phone number

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  • 29-08-2018 11:16am
    #1
    carbsy
    Registered Users Posts: 2,082 ✭✭✭


    Hi Eir reps,

    I no longer have access to the email that I registered my phone number with on myeir.ie and can't reset my password.

    Could you be so kind as to unpair my phone number with the email on file so I can register my new one?

    Thanks in advance!

    carbsy.


Comments

  • Options
    #2
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    carbsy wrote: »
    Hi Eir reps,

    I no longer have access to the email that I registered my phone number with on myeir.ie and can't reset my password.

    Could you be so kind as to unpair my phone number with the email on file so I can register my new one?

    Thanks in advance!

    carbsy.

    Can someone help me with this, please?


  • Options
    #3
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi Carsby,

    Can you PM me with your account details and I'll look into this for you.

    Thanks,

    Sarah


  • Options
    #4
    carbsy
    Registered Users Posts: 2,082 ✭✭✭carbsy


    eir: Sarah wrote: »
    Hi Carsby,

    Can you PM me with your account details and I'll look into this for you.

    Thanks,

    Sarah


    Thanks Sarah!


  • Options
    #5
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    No worries,

    I'll be back to you this morning.

    Sarah


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