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Price increase voiding contract

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  • 01-09-2018 5:10pm
    #1
    irishguy
    Registered Users Posts: 3,299 ✭✭✭


    I noticed on my recent bill there was a price increase (which was not communicated to me) I assume this now allows me to switch provider without penalty ( I am within a 12 month contract) as your a changing the terms of the contract we agreed


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    #2
    Electric Ireland: Una
    Closed Accounts Posts: 1,178 ✭✭✭Electric Ireland: Una


    Hi irishguy,

    We can confirm that a media release was distributed by Electric Ireland on 27th June in relation to the price change.

    We need to advise that this change does not affect a customer's contract for the new registration bonus, and that this contract remains in place 12 months from their date of registration.

    Best regards,
    Una


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