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Continual billing

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  • 08-09-2018 10:57am
    #1
    mairinh
    Registered Users Posts: 8 ✭


    Family member passed away and am continuing to get bills in her name despite closing account months ago and being told on support chat that there is nothing to pay on this account, also been into local eir shop who confirmed account closed with nothing to pay then recieved a further bill yesterday!


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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    mairinh wrote: »
    Family member passed away and  am continuing to get bills in her name despite closing account months ago and being told on support chat that there is nothing to pay on this account, also been into local eir shop who confirmed account closed with nothing to pay then recieved a further bill yesterday!
    Hi mairinh, 

    I'm very sorry for your loss and for all inconvenience this has caused you. 

    If you PM me the account details, full name on the account, date of birth and email address and I'll have a look at this for you. 

    Thanks 

    Tracey 


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