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my eir app

  • 08-09-2018 3:30pm
    #1
    Beobe
    Registered Users Posts: 4 ✭


    Can't log into my eir app.It's trying to check my e-mail and nothing happens 


Comments

  • #2
    yrreg0850
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭yrreg0850


    Cant log in on line for webtext  either


  • #3
    JDxtra
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭JDxtra


    Trying to top up and add a data booster to a mobile account. You would swear that eir don't want our money.


  • #4
    yrreg0850
    Registered Users, Registered Users 2 Posts: 531 ✭✭✭yrreg0850


    JDxtra wrote: »
    Trying to top up and add a data booster to a mobile account. You would swear that eir don't want our money.
    My wife has same problem . She contacted them on chat but, they were no help. Some communication company !!


  • #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Beobe wrote: »
    Can't log into my eir app.It's trying to check my e-mail and nothing happens 
    Hi all, 

    I'm sorry to hear you are all experiencing issues with your my eir app. 

    We have no issues logged here. Are you still experiencing these issues? 

    Thanks 

    Tracey 


  • #6
    JDxtra
    Registered Users, Registered Users 2 Posts: 5,933 ✭✭✭JDxtra


    Tracey - are you actually for real with that comment? The app and web site DID NOT WORK from Friday afternoon until this morning. You guys are so clueless it's not even funny.


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  • #7
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    JDxtra wrote: »
    Tracey - are you actually for real with that comment? The app and web site DID NOT WORK from Friday afternoon until this morning. You guys are so clueless it's not even funny.
    Apologies for the confusion here. 

    I have spoken with our support team and they have confirmed there was an issue from Friday afternoon until this morning. You should all be able to access the service again now. 

    Apologies for all inconvenience caused. 

    Thanks 

    Tracey 


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