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What number do I call for a landline fault ?

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  • 12-09-2018 4:18pm
    #1
    Mumha
    Registered Users Posts: 1,245 ✭✭✭


    Can't seem to find it on the eir site.


Comments

  • Options
    #2
    EdgeCase
    Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    1901


  • Options
    #3
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    Mumha wrote: »
    Can't seem to find it on the eir site.
    You can log a fault on the website.

    https://www.eir.ie/support/online-forms/log-a-fault/


  • Options
    #4
    Squatter
    Closed Accounts Posts: 1,841 ✭✭✭Squatter


    Davy wrote: »
    Mumha wrote: »
    Can't seem to find it on the eir site.
    You can log a fault on the website.

    https://www.eir.ie/support/online-forms/log-a-fault/

    Can you indeed? I just tried it and got this:-

    Service Temporarily Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.



    It looks as though the unfortunate eircom hamster has had a heart attack, yet again! :mad:


    UPDATE: after numerous attempts to log my problem via the above eir link, it eventually managed to get through and has been acknowledged. I await developments.


  • Options
    #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Squatter wrote: »
    Davy wrote: »
    Mumha wrote: »
    Can't seem to find it on the eir site.
    You can log a fault on the website.

    https://www.eir.ie/support/online-forms/log-a-fault/

    Can you indeed?    I just tried it and got this:-

    Service Temporarily Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.



    It looks as though the unfortunate eircom hamster has had a heart attack, yet  again!   :mad:


    UPDATE:   after numerous attempts to log my problem via the above eir link, it eventually managed to get through and has been acknowledged.   I await developments.
    Hi Squatter, 

    I'm afraid our website is down for some of our customers, we are currently working on a resolution. Apologies for the inconvenience caused. 

    To log a fault to you call them via 1901, they can help you there. 

    Thanks 

    Tracey 


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