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Fibre - "Coming Winter 2018" - What/when/how soon...

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  • 14-09-2018 8:57am
    #1
    DaveToomey
    Registered Users Posts: 14 ✭


    According to the roll-out map I'm getting fibre in 'Winter 2018'. (CSJ1_E01)


    It has said this for many years.


    Can someone advise on how accurate this is and what the process is once it is available?


    I managed to survive the summer without the kids killing each other but I don't think I could cope with another Christmas on mobile broadband.


    Is the there someone I could speak to, to tell me dates, even if provisional, for the start of connection?


Comments

  • Options
    #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi Dave,

    If you would like to send on your details via PM we can compare this with our internal rollout map as this is usually updated every 6 months.

    Thanks,

    Sarah


  • Options
    #3
    DaveToomey
    Registered Users Posts: 14 ✭DaveToomey


    eir: Sarah wrote: »
    Hi Dave,

    If you would like to send on your details via PM we can compare this with our internal rollout map as this is usually updated every 6 months.

    Thanks,

    Sarah
    @eir:Sarah

    PM'd

    Thanks 


  • Options
    #4
    DaveToomey
    Registered Users Posts: 14 ✭DaveToomey


    Still no reply from Sarah to messages.

    Any other rep care to help?

    Thanks

    Dave


  • Options
    #5
    Padkir
    Registered Users Posts: 1,289 ✭✭✭Padkir


    Hi,

    My address is on the plan and when I put my address into the website, it estimates the 2nd half of 2018.

    I've seen some KN Network vans around last week which may or may not be related. My question is - how do I know when fibre is available in the area? Will we be notified that the work in the area is completed or anything like that? Or are we dependent on the map being updated, which as you say is only done every few months?

    Thanks.


  • Options
    #6
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    DaveToomey wrote: »
    Still no reply from Sarah to messages.

    Any other rep care to help?

    Thanks

    Dave
    Hi DaveToomey, 

    I've checked this with Sarah and I'm afraid she has not received this PM. Can you send this back on to her again and she'll assist you. 

    Thanks 

    Tracey 


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  • Options
    #7
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Padkir wrote: »
    Hi,

    My address is on the plan and when I put my address into the website, it estimates the 2nd half of 2018.

    I've seen some KN Network vans around last week which may or may not be related. My question is - how do I know when fibre is available in the area? Will we be notified that the work in the area is completed or anything like that? Or are we dependent on the map being updated, which as you say is only done every few months?

    Thanks.
    Hi Padkir, 

    I'm afraid you won't be notified when it's been activated in your area. You can check our maps for updates on the website here 

    Thanks 

    Tracey 


  • Options
    #8
    DaveToomey
    Registered Users Posts: 14 ✭DaveToomey


    eir: Tracey wrote: »
    DaveToomey wrote: »
    Still no reply from Sarah to messages.

    Any other rep care to help?

    Thanks

    Dave
    Hi DaveToomey, 

    I've checked this with Sarah and I'm afraid she has not received this PM. Can you send this back on to her again and she'll assist you. 

    Thanks 

    Tracey 
    New PM sent to Sarah.

    Thanks.


  • Options
    #9
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Thanks a million,

    I'll get back to you soon.

    Sarah


  • Options
    #10
    ejmaztec
    Registered Users Posts: 24,084 ✭✭✭✭ejmaztec


    DaveToomey wrote: »
    According to the roll-out map I'm getting fibre in 'Winter 2018'. (CSJ1_E01)


    It has said this for many years.


    Can someone advise on how accurate this is and what the process is once it is available?


    I managed to survive the summer without the kids killing each other but I don't think I could cope with another Christmas on mobile broadband.


    Is the there someone I could speak to, to tell me dates, even if provisional, for the start of connection?
    The Open Eir Fibre roll-out availability checker hasn't been updated since May. It seems the only provider that actually goes to the trouble of giving up to date information is Airwire.     https://www.airwire.ie/index.php/avail/main/


  • Options
    #11
    DaveToomey
    Registered Users Posts: 14 ✭DaveToomey


    eir: Sarah wrote: »
    Thanks a million,

    I'll get back to you soon.

    Sarah
    Two weeks now.  Any ideas?  Any update?


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  • Options
    #12
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    DaveToomey wrote: »
    eir: Sarah wrote: »
    Thanks a million,

    I'll get back to you soon.

    Sarah
    Two weeks now.  Any ideas?  Any update?
    Hi DaveToomey, 

    Apologies for the delay in getting back to you. 

    I've responded to your PM there now. 

    Thanks 

    Tracey 


  • Options
    #13
    DaveToomey
    Registered Users Posts: 14 ✭DaveToomey


    eir: Tracey wrote: »
    DaveToomey wrote: »
    eir: Sarah wrote: »
    Thanks a million,

    I'll get back to you soon.

    Sarah
    Two weeks now.  Any ideas?  Any update?
    Hi DaveToomey, 

    Apologies for the delay in getting back to you. 

    I've responded to your PM there now. 

    Thanks 

    Tracey 
    Thanks.


  • Options
    #14
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    DaveToomey wrote: »
    eir: Tracey wrote: »
    DaveToomey wrote: »
    eir: Sarah wrote: »
    Thanks a million,

    I'll get back to you soon.

    Sarah
    Two weeks now.  Any ideas?  Any update?
    Hi DaveToomey, 

    Apologies for the delay in getting back to you. 

    I've responded to your PM there now. 

    Thanks 

    Tracey 
    Thanks.
    No problem.

    Thanks 

    Tracey 


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