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Security codes

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  • 17-09-2018 1:49pm
    #1
    Registered Users Posts: 7,194 ✭✭✭


    Hi there,
    There appears to be an issue sending security codes. I've been waiting over an hour for a new beneficiary code to be texted to me. Your phone line states there are delays issuing codes. I need to send a payment urgently. Can you give me an update please


Comments

  • Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi jos28,

    Thanks for getting in touch with us here on Boards.ie.

    I've checked this and there was a delay with the codes earlier this afternoon but they are now delivering as normal.

    Thanks
    Tara


  • Registered Users Posts: 7,194 ✭✭✭jos28


    Hi jos28,

    Thanks for getting in touch with us here on Boards.ie.

    I've checked this and there was a delay with the codes earlier this afternoon but they are now delivering as normal.

    Thanks
    Tara
    Thanks Tara, got it sorted late this afternoon. Many thanks


  • Closed Accounts Posts: 6,750 ✭✭✭Avatar MIA


    Had the issue yesterday, just tried again now and no code has come through as yet :(


  • Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Avatar MIA wrote: »
    Had the issue yesterday, just tried again now and no code has come through as yet :(
    Hi Avatar MIA,

    Thank you for getting in touch.

    Can I just ask have you received any codes yet?

    Thanks,

    Lorna


  • Closed Accounts Posts: 6,750 ✭✭✭Avatar MIA


    Hello Lorna,

    No, not from yesterday or today.

    Thanks


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  • Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Thank you for getting back so quickly,

    I've just checked it there and the issue is resolved here.

    Can I ask you to enter the code in incorrectly 3 times so it triggers out a new text?

    You should be able to receive this.

    Thanks,

    Lorna


  • Closed Accounts Posts: 6,750 ✭✭✭Avatar MIA


    That worked. Thanks.


  • Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Brilliant, delighted to hear it!

    Lorna


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