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Lodgement print out/printed copy of online payment

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  • 18-09-2018 4:42pm
    #1
    susietwink
    Registered Users Posts: 8 ✭


    Hi,
    About to pay college for some items required for my daughter's course. I intend to pay this online. How do I go about getting a receipt for this Sepa payment without printing off a bank statement?
    Thanks.


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    #2
    Bank of Ireland: Lorna
    Closed Accounts Posts: 423 ✭✭Bank of Ireland: Lorna


    Hi there,

    Thank you for getting in touch with us.

    You can absolutely request a proof of payment. To do this you just type your query into Ask a Question in the Service Desk menu option on your 365online. The proof of payment will be sent out in the post.

    Thanks,

    Lorna


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    #3
    susietwink
    Registered Users Posts: 8 ✭susietwink


    Thanks Lorna for the reply but I'm looking for an immediate proof of payment. Is there no way for me to print this separately from my 365 online? 
    Susan


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    #4
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi susietwink,

    The proof of payment is available to print or save when you're confirming the transfer. If it's not printed at that time, the only option is to request a paper copy through Ask a Question or by calling 0818 365365.

    Thanks
    Tara


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    #5
    susietwink
    Registered Users Posts: 8 ✭susietwink


    Bank of Ireland: Tara wrote: »
    Hi susietwink,

    The proof of payment is available to print or save when you're confirming the transfer. If it's not printed at that time, the only option is to request a paper copy through Ask a Question or by calling 0818 365365.

    Thanks
    Tara
    Thanks Tara! I never noticed the option to either print or save but saying that, I've never had to print it off before. 
    Susan


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