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SigNET Europlex modem hung up..

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  • 20-09-2018 6:56pm
    #1
    Pauley2
    Registered Users Posts: 96 ✭✭


    I was remote accessing a Signet 200 panel through the wireless modem (sim card) and succesfully connected (or at least got to a "terminal" type screen and could enter text commands) when the line dropped.

    Unfortunately it now seems to be stuck "off hook". When I re-dial all I get is silence and there is no longer a response to any text commands.

    Any way to reset this remotely? - Will it eventually "time out"? or do I have to go there and manually reset it?

    Tx


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    #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I'd say a cold restart from onsite would be required.


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    #3
    Pauley2
    Registered Users Posts: 96 ✭✭Pauley2


    Uuhhh.. :( I was afraid of that... I can't get there until at least tomorrow. I'll check back later tonight and if it happens to release i'll post back here...


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    #4
    Cerco
    Registered Users Posts: 2,039 ✭✭✭Cerco


    Perhaps there is a power outage due to Ali?


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    #5
    Pauley2
    Registered Users Posts: 96 ✭✭Pauley2


    ..well it remained hung up so I had to go on site. At least I could reset it from the keypad by Disabling and Re Enabling the modem (under "Communications"). Still a PITA...


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    #6
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is this an IP panel?
    If so I'd recommend updating the firmware on the panel & the peripheral devices like the modem etc.


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