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penalty fee

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  • 24-09-2018 1:31pm
    #1
    Spon Farmer
    Registered Users Posts: 4,242 ✭✭✭


    Hello,

    We are planning on switching over to DigiWeb or Vodafone for 1Gb fibre broadband.

    We are on contract with Eir until this time next year.

    What is the penalty fee for ending a contract early?


Comments

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    #2
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Spon Farmer wrote: »
    Hello,

    We are planning on switching over to DigiWeb or Vodafone for 1Gb fibre broadband.

    We are on contract with Eir until this time next year.

    What is the penalty fee for ending a contract early?
    Hi Spon Farmer, 

    Our customer care team on 1901 will be happy to help you with this and advise you on all. 

    Thanks

    Tracey 


  • Options
    #3
    Spon Farmer
    Registered Users Posts: 4,242 ✭✭✭Spon Farmer


    eir: Tracey wrote: »
    Spon Farmer wrote: »
    Hello,

    We are planning on switching over to DigiWeb or Vodafone for 1Gb fibre broadband.

    We are on contract with Eir until this time next year.

    What is the penalty fee for ending a contract early?
    Hi Spon Farmer, 

    Our customer care team on 1901 will be happy to help you with this and advise you on all. 

    Thanks

    Tracey 
    You say that but they are not picking up the phone. 


  • Options
    #4
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    Spon Farmer wrote: »
    eir: Tracey wrote: »
    Spon Farmer wrote: »
    Hello,

    We are planning on switching over to DigiWeb or Vodafone for 1Gb fibre broadband.

    We are on contract with Eir until this time next year.

    What is the penalty fee for ending a contract early?
    Hi Spon Farmer, 

    Our customer care team on 1901 will be happy to help you with this and advise you on all. 

    Thanks

    Tracey 
    You say that but they are not picking up the phone. 
    I'm sorry to hear this. 

    We are experiencing issues with wait times for calls and our online chat team, we have a message posted on our website here

    Apologies for all inconvenience caused. 

    Thanks 

    Tracey 


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