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Need an alert when coming close to FUP cap

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  • 26-09-2018 11:05am
    #1
    corkalien
    Registered Users Posts: 31 ✭


    Is there a mechanism where I can be alerted if I come close to breaching the 1TB FUP cap during a month? Say, if I go over 900GB? 


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  • Options
    #2
    eir: Kyle
    Closed Accounts Posts: 419 ✭✭eir: Kyle


    corkalien wrote: »
    Is there a mechanism where I can be alerted if I come close to breaching the 1TB FUP cap during a month? Say, if I go over 900GB? 
    Hi there corkalien

    Thank you so much for getting in touch. Unfortunately there is no notification but you can track your usage through your "my eir" account

    -Kyle


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    #3
    corkalien
    Registered Users Posts: 31 ✭corkalien


    Thanks Kyle.

    Would you not agree that it's far from ideal asking high data users to check "my eir" constantly? I was charged €100 on top of my bill earlier in the year for extra data usage and the first I knew about it was when I got my bill.


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    #4
    Dcully
    Moderators, Computer Games Moderators Posts: 14,711 Mod ✭✭✭✭Dcully


    Price gouging at its best, this forums is full of similar stories.


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    #5
    alanhiggyno1
    Registered Users Posts: 1,498 ✭✭✭alanhiggyno1


    well ive just received a bill for 140 euro.last month was 107 euro so i would like to know were they get that figure from when i didnt go over usage


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    #6
    ninja 12
    Registered Users Posts: 954 ✭✭✭ninja 12


    eir: Kyle wrote: »

    Thank you so much for getting in touch. Unfortunately there is no notification but you can track your usage through your "my eir" account

    -Kyle
    @ Kyle ,

    The usage monitor on the eir site is useless .


    It is constantly 48 hours behind and is not fit for purpose .

    See my two posts in another thread (which include screenshots ) -

    https://www.boards.ie/ttfpost/108134276

    https://www.boards.ie/ttfpost/108167979


    eir should just remove the cap for all customers .


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    #7
    alanhiggyno1
    Registered Users Posts: 1,498 ✭✭✭alanhiggyno1


    ninja 12 wrote: »
    @ Kyle ,

    The usage monitor on the eir site is useless .


    It is constantly 48 hours behind and is not fit for purpose .

    See my two posts in another thread (which include screenshots ) -

    https://www.boards.ie/ttfpost/108134276

    https://www.boards.ie/ttfpost/108167979 ;


    eir should just remove the cap for all customers .

    They will for me Monday morning. They better be ready 😂😂


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