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Query - problem with Samsung Tv

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  • 01-10-2018 3:07pm
    #1
    brooklands
    Registered Users Posts: 76 ✭✭


    Hey. Just looking for advice on a 46" Samsung LCD tv - which has decided to not turn on all of a sudden..
    It's model. UE46F6400AK


    When I plug it in and press power on- on the remote, it gets as far as "smart" flashing up on the screen, 1 click sound, then its turns off,1 click again and smart flashes up again..While this is happening red light at the corner mostly stays on and flashes once or twise etc every 6 seconds...

    .this cycle repeats over and over..."smart" flashes up about every 6 seconds over and over again...until I plug it out. And it still clicks a few times after its plugged out...

    Could this be a capacitor fault?

    Looking this up online, a capacitor issue has occured in the past with Samsung's and some tv's in Ireland were fixed free outside of warranty as far as I know a few years ago...
    there was a lawsuit years ago in USA
    regarding smaller capacitors than ideal being used by samsung.
    It was bought new in Dec 2013. So its nearly 5years old..I know warranty has expired..

    Is there anything under consumer law regarding inferior unreliable parts/known issue that says they have to fix it as it's less than 5/6 years old etc....I thought I read something about that before?..

    Are Samsung under any liability to Fix it for free anymore?.I'll ring them and query the issue and see what they say..
    I would be grateful for any advice or experiences you've had with this issue.
    Thanks in advance


    https://touch.boards.ie/thread/2057915871/1/#post108229029

    Any chance if you know Samsung are still fixing these for free even outside of warranty etc?..thanks


Comments

  • Options
    #2
    The Ritz
    Moderators, Technology & Internet Moderators, RicherSounds.ie Moderator Posts: 2,505 Mod ✭✭✭✭The Ritz


    Mod Comment

    Hi,

    I’ve given your query a thread of its own - the thread where you posted it is over 4 years old, so it’s better to start afresh.


    Cheers,

    Ritz.


  • Options
    #3
    brooklands
    Registered Users Posts: 76 ✭✭brooklands


    The Ritz wrote: »
    Mod Comment

    Hi,

    I’ve given your query a thread of its own - the thread where you posted it is over 4 years old, so it’s better to start afresh.


    Cheers,

    Ritz.

    Hi Ritz, thanks..I wasn't sure should I have put it up as a new thread or not as the issue sounded similiar etc...


  • Options
    #4
    Richersounds.ie: Kenny
    Company Representative Posts: 17,278 ✭✭✭✭Richersounds.ie: Kenny


    brooklands wrote: »
    The Ritz wrote: »
    Mod Comment

    Hi,

    I’ve given your query a thread of its own - the thread where you posted it is over 4 years old, so it’s better to start afresh.


    Cheers,

    Ritz.

    Hi Ritz, thanks..I wasn't sure should I have put it up as a new thread or not as the issue sounded similiar etc...
    Hi brooklands,

    Sorry to hear you're having an issue with your TV

    Could you PM me with your name and contact number and I can check your warranty status on the TV and get you sorted?

    Kind regards

    David


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