Internet for new built house

ED E

Uncommon post a picture of the cabinet itself, it may not be a VDSL cab at all and just a copper cross. You can crop out the background for anonymity.

uncommon_name

ED E wrote: »

Uncommon post a picture of the cabinet itself, it may not be a VDSL cab at all and just a copper cross. You can crop out the background for anonymity.

Hi Ed E, I will grab one tonight when I eventually get home from work.
Cheers

Seanieke

We use Wicklow Broadband. Unfortunately it's €50 a month for 7mb but they're consistent, I'll give them that.

uncommon_name

Seanieke wrote: »

We use Wicklow Broadband. Unfortunately it's €50 a month for 7mb but they're consistent, I'll give them that.

Yeah, a couple of people have told us to look at them. But its crazy expensive. We would go over the allowance easily and the speeds aren't very good, so I am not even bothering with them.

Thoie

uncommon_name wrote: »

Exactly the same situation as us. Its mental.

Just need to vent. From day 1 (May-ish) they've been saying everything will be sorted by October 30th. They've steadfastly refused to give me an official complaint reference number despite asking for it multiple times, and now today they come back with "Also, unfortunately, we have no forecast date as to when this will be available". And still no fecking reference number!

BArra

Comreg complaint? Not sure how far it will get you though but it would be something

Thoie

BArra wrote: »

Comreg complaint? Not sure how far it will get you though but it would be something

That's what I want the complaint reference number for - they've been fobbing me off since August. While they haven't outright "refused" to give me a number, they carefully keep delaying actually giving me one by asking for the same information over and over and over and over again.

uncommon_name

Thoie wrote: »

That's what I want the complaint reference number for - they've been fobbing me off since August. While they haven't outright "refused" to give me a number, they carefully keep delaying actually giving me one by asking for the same information over and over and over and over again.

That is what they always do, ask a question and then don't get back until you ring them a few days later and then ask more crap.
Call them, tell them you are sick of being fobbed off and you want the complaint number, if they don't give it to you ask for a manager. If they still don't give it to you ask for a transcript of the call.
I am sure by now Eir are used to getting complaints.

uncommon_name

ED E wrote: »

Uncommon post a picture of the cabinet itself, it may not be a VDSL cab at all and just a copper cross. You can crop out the background for anonymity.

ED E, sorry it took me so long, I kept getting home when it was dark and forgot to take the picture in the morning.
Below is the one inside of the estate.

The high horse brigade

uncommon_name wrote: »

ED E, sorry it took me so long, I kept getting home when it was dark and forgot to take the picture in the morning.
Below is the one inside of the estate.

I'm afraid that is not a telecoms cabinet. This is what you're looking for, the one on the left is the copper cab, the right is the fibre

uncommon_name

The high horse brigade wrote: »

I'm afraid that is not a telecoms cabinet. This is what you're looking for

Any idea what it is then? apart from a bloody eye sore.....
Ok, not sure if there is one of them in the estate. There is outside of it but I have no image of it. It is on google maps but no cabinet code or anything is visible.

The high horse brigade

uncommon_name wrote: »

Any idea what it is then? apart from a bloody eye sore.....
Ok, not sure if there is one of them in the estate. There is outside of it but I have no image of it. It is on google maps but no cabinet code or anything is visible.

Yeah ninja edited my post

uncommon_name

Ok, I will try to grab a proper picture of the one outside the estate tomorrow. I will have a look for the one inside too.

The high horse brigade

uncommon_name wrote: »

Ok, I will try to grab a proper picture of the one outside the estate tomorrow. I will have a look for the one inside too.

http://irelandoffline.org/map/#!/map

ArrBee

uncommon_name wrote: »

I am with 3 myself and the coverage is rubbish. Its fine outside but not inside. I assume because its a new build house with tonnes of insulation etc..

There will be a difference in reception between your phone, a USB dongle, a LTE router, and a LTE router with external aerial.

If you have the chance to borrow a router and try it upstairs in your house (maybe near a window) you might be surprised.

That might be a viable interim solution to get you working from home at least...

Cork981

uncommon_name wrote: »

Any idea what it is then? apart from a bloody eye sore.....
Ok, not sure if there is one of them in the estate. There is outside of it but I have no image of it. It is on google maps but no cabinet code or anything is visible.

That’s an ESB transformer, do not crack it open !!

Cork981

uncommon_name wrote: »

Any idea what it is then? apart from a bloody eye sore.....
Ok, not sure if there is one of them in the estate. There is outside of it but I have no image of it. It is on google maps but no cabinet code or anything is visible.

That’s an ESB transformer, do not crack it open !!

uncommon_name

Cork981 wrote: »

That’s an ESB transformer, do not crack it open !!

I had a feeling it might be as it is quite big. Haha I won't crack it open, don't worry

uncommon_name

ArrBee wrote: »

There will be a difference in reception between your phone, a USB dongle, a LTE router, and a LTE router with external aerial.

If you have the chance to borrow a router and try it upstairs in your house (maybe near a window) you might be surprised.

That might be a viable interim solution to get you working from home at least...

Oh, I though it would pick up the same coverage. Good to know. My parents have a three USB dongle. I will try gt it off them and test it out. Thank you

uncommon_name

The high horse brigade wrote: »

http://irelandoffline.org/map/#!/map

This is what pops up in the area.
Purple marker is the estate, green marker is he cabinet.

ED E

Its less likely that Cab 18 will service you as its further out than the estate entrance. Not impossible but less likely. They'd have to pull main cables doubling back on themselves which may or may not have happened.

I'll have a poke, one sec.

ED E

Not sure if mentioned before but that is an FTTH estate. If you've been ordering "Up to 100Mb" services then thats the problem, the 150Mb+ products are for you.

Number 10 and Number 27 (random) pass prequal. Cabs aren't important for FTTH.

uncommon_name

ED E wrote: »

Not sure if mentioned before but that is an FTTH estate. If you've been ordering "Up to 100Mb" services then thats the problem, the 150Mb+ products are for you.

Number 10 and Number 27 (random) pass prequal. Cabs aren't important for FTTH.

ED E, thank you for looking at this for me. Much appreciated.
When you say number 10 & 27 pass prequal what exactly do you mean?
I am unsure now as to what I ordered but I might call them back up today and see what they say. Surely they should be telling me this information too.
Great to hear its FTTH, much better for us with the internet demand in the house.

ED E

uncommon_name wrote: »

When you say number 10 & 27 pass prequal what exactly do you mean?

They're ready to order FTTH, or so the prequal file thinks. Its still possible that the prequal file is premature but the theory is its correct.

ArrBee

uncommon_name wrote: »

Oh, I though it would pick up the same coverage. Good to know. My parents have a three USB dongle. I will try gt it off them and test it out. Thank you

USB dongle may be worse depending on the phone you compare with.
A router would be miles better.

Position/orientation is also important


I have a router upstairs and it works well.
on a phone I need to be outside to get LTE.

uncommon_name

ED E wrote: »

They're ready to order FTTH, or so the prequal file thinks. Its still possible that the prequal file is premature but the theory is its correct.

OK interesting. If number 27 can get it then there should be no reason why we couldn't as we are close to them.
However I know that the person in 27 works from home and has been giving out about not being able to get proper internet so maybe is premature.
I will give Eir a call again and see what they say.
Thanks for the help

Thoie

After 2+ months I finally got my reference number (with extremely bad grace and typos), but it was like pulling fecking teeth.