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Eir Sport Online:Cleared Browser Cache, already used monthly swap. Can this be reset?

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  • 04-10-2018 5:40pm
    #1
    mr_jackapple
    Registered Users Posts: 41 ✭


    Hello everyone,

    I accidentally cleared my browser cache because I was having issues with Silverlight.

    I then found out that Safari 12 on macOS does not support Silverlight, so now Eir Sport cannot be viewed on macOS.

    But anyway, I'm happy to use Windows for now, but I can't register the device because I have no swaps left after my troubleshooting.

    Can this be reset? I contacted chat support who seemed clueless on the service.

    ""You have used 1 out of 2 device slots. You have used your 1 monthly swap. Please wait till next month and try again.""

    Thanks! :)


Comments

  • Options
    #2
    eir: Sarah
    Closed Accounts Posts: 375 ✭✭eir: Sarah


    Hi there,

    If you could PM me with your account details I can assist you with this.

    Thanks,

    Sarah


  • Options
    #3
    justme112
    Registered Users Posts: 31 ✭justme112


    eir: Sarah wrote: »
    Hi there,

    If you could PM me with your account details I can assist you with this.

    Thanks,

    Sarah
    Hi Sarah, exact same issue here. How can this be reset?


  • Options
    #4
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    At this time on a Friday your best bet may be the lads in Indina.

    https://www.eir.ie/chatnow/


  • Options
    #5
    eir: Tracey
    Closed Accounts Posts: 2,136 ✭✭✭eir: Tracey


    justme112 wrote: »
    eir: Sarah wrote: »
    Hi there,

    If you could PM me with your account details I can assist you with this.

    Thanks,

    Sarah
    Hi Sarah, exact same issue here. How can this be reset?
    Hi justme112, 

    Did you get this sorted in the end with our chat team? 

    Thanks 

    Tracey 


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